Privacy Policy
5 Star Car Title Loans™
Last Updated: March 2026
1. Introduction
5 Star Loans, Inc., dba 5 Star Car Title Loans™ (“5 Star,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit 5starloans.com (the “Site”) or use our services.
This Privacy Policy applies to information we collect through this Site, in emails, text messages, and other electronic communications, and when you interact with our services.
By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Who We Are
5 Star Loans, Inc., doing business as 5 Star Car Title Loans™ (“5 Star,” “we,” “us,” or “our”). NMLS ID: 1442517.
3. Information We Collect
We collect personal information to identify you, verify your identity, assess your application, and service your account. This may include:
Identifiers such as name, address, phone number, email address, Social Security number, and driver’s license number
Financial information such as bank account details, income, employment history, and payment records
Internet and device activity such as IP address, pages viewed, and browsing behavior on our Site
Professional and employment information such as employer name, job title, and length of employment
Inferences drawn from the above, such as creditworthiness and repayment ability
4. How We Collect Information
We collect personal information from the following sources:
Directly from you: When you complete an application, contact us by phone or email, or otherwise provide information to us
Automatically: When you visit our Site, through cookies and similar technologies
From consumer reporting agencies: Credit reports from TransUnion, Equifax, LexisNexis, or FactorTrust
From third parties: Identity verification services, fraud prevention services, and public records
5. How We Use Your Information
We use the personal information we collect for the following purposes:
Processing and evaluating your application
Verifying your identity and preventing fraud
Communicating with you about your application or account
Complying with legal and regulatory requirements
Improving our Site and services
6. How We Share Your Information
We do not sell your personal information.
We may share your information in the following circumstances:
With partners: To process your application or account management
With service providers: Who help us operate our business, such as payment processors and identity verification services
With consumer reporting agencies: As required by law or to report account information
With government agencies and regulators: As required by law or legal process
In connection with a business transaction: Such as a merger, acquisition, or sale of assets
Restrictions on Sharing Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information is used only for transactional purposes related to your loan inquiry or servicing. For more information, please see our Text Message Policy.
7. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. We honor privacy rights for all customers, regardless of state of residence.
California Residents (CCPA/CPRA)
If you are a California resident, you have the following rights:
Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
Right to Delete: Request deletion of your personal information, subject to certain exceptions
Right to Correct: Request correction of inaccurate personal information
Right to Opt-Out: We do not sell or share your personal information for cross-context behavioral advertising
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
Other States
If you are a resident of a state with applicable privacy laws, we will honor your requests to the extent required by applicable law. Contact us using the information in Section 13.
To submit a privacy rights request, you may:
Visit our Do Not Sell My Personal Information page
Email legal@env-5starloans-wpbakery.kinsta.cloud with your full name and request details
We will respond to verifiable requests within 45 days. We may request additional information to verify your identity before fulfilling your request.
8. Browser Privacy Signals
We honor Global Privacy Control (GPC) signals. When we detect a valid GPC signal from your browser, we treat it as a request to opt out of the sale or sharing of your personal information. To learn more, visit globalprivacycontrol.org.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our Site. You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our Site may not function properly.
10. Information Security
We maintain physical, electronic, and procedural safeguards to protect your personal information, including 256-bit SSL encryption and TLS for data transmission. While we strive to protect your information, no method of transmission over the Internet is 100% secure.
11. Children’s Privacy
Our Site and services are intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us at legal@env-5starloans-wpbakery.kinsta.cloud.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when this policy was last revised. Your continued use of our Site after any changes constitutes acceptance of the updated policy.
13. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: legal@env-5starloans-wpbakery.kinsta.cloud
Mailing Address: 473 E. Carnegie Dr., Suite 200, San Bernardino, CA 92408
5 Star Car Title Loans™ | 5 Star Loans, Inc.
NMLS ID: 1442517 | © 2026 5 Star Car Title Loans™. All rights reserved.
